Sustainability Report

Ahead of the Game

As the world's leading gaming Company we are focused on supporting our industry, our communities, and our world. Our best-in-class solutions respect both people and the environment, while delivering innovation and excellence to keep gaming fun for all.

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Social Responsibility Download  
Environmental Responsibility Download  
Appendix Download  

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Company Profile  

Learn more about IGT's Commitment to Sustainability

Responsible Gaming

IGT employs industry best practices for responsible gaming.

July 06, 2016 - IGT strongly believes that the gaming industry must pursue the legitimate goals of business growth through a model of sustainable development. Above all, it must respect legal and ethical principles, as well as the more comprehensive principles of Corporate Social Responsibility (CSR). IGT recognizes that responsible gaming should be incorporated across all business management activities to safeguard the interests of players and the community.

IGT has a long-standing commitment to developing and implementing responsible gaming programs. The Company employs the following industry best practices, and applies international standards, to achieve its responsible gaming objectives:

  • Protective tools to address problem gambling;
  • Support for responsible gaming organizations that address problem gambling;
  • Prevention of underage gambling.

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iCAP certification

July 19, 2016 - IGT has been certified by the Internet Compliance Assessment Program (iCAP) certification from the National Council on Problem Gambling (NCPG). The iCAP certification provides assurance to operators and consumers that IGT's business-to-consumer (B2C) websites and platforms offered in the business-to-business (B2B) market are trustworthy. It also validates that the Company is compliant with the Internet Responsible Gambling Standards, also developed by NCPG, which are the highest standards for online responsible gaming in the U.S., meeting or exceeding the existing online regulations adhered to by jurisdictions around the world.

IGT received an independent assessment of its B2B website,, and an independent assessor confirmed the effectiveness of IGT's technology solutions and tools on its remote gaming platforms that monitor players' behavior and assess potential excessive or illegal gaming activities. IGT is the second vendor to receive this certification worldwide.

Congratulations to IGT for the rigorous iCAP assessment,” said Keith S. Whyte, Executive Director of the NCPG. “It demonstrates leadership to seek this voluntary certification and commitment to achieve it.

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Eight Intervention Areas

July 29, 2016 - IGT respects legal and ethical principles, as well as the more comprehensive principles of Corporate Social Responsibility (CSR). IGT recognizes that responsible gaming should be incorporated across all business management activities to safeguard the interests of players and the community.

IGT abides by the Responsible Gaming guidelines drafted by World Lottery Association (WLA). The goal of the program is to protect players' rights and safety while ensuring a positive gaming experience through eight intervention areas.

In June 2015, IGT was recognized by the World Lottery Association (WLA) as an industry leader in corporate social responsibility and responsible gaming, and the Company received the WLA's inaugural vendor/supplier certification for our lottery operations.

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Client Education

IGT has gained specific knowledge over the years from working with many lotteries around the world. This enables the Company to respond effectively to requests from specific lottery customers wishing to enhance their responsible gaming programs. IGT provides solutions that help operators protect and serve players by advising on best practices, such as producing and distributing responsible gaming tools and materials to retailers and players.

In particular, lotteries throughout the world rely on IGT's industry-leading lottery retailer training to provide operational training and implement responsible gaming programs. IGT recognizes that lottery retailers and their staff are best suited to offer direct aid in the prevention of problem gambling.

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Economic Responsibility

IGT as a global leader in the gaming market.

July 06, 2016 - IGT's role as the global leader in the gaming market can be assessed through the economic value it generates and distributes. “Economic value” provides a fuller meaning than a company's mere profit, as it incorporates the interests of both internal and external stakeholders, showing the economic impact of corporate activities on host communities. In 2015, IGT distributed a value of U.S. $4,914 billion through operating costs, payments to provider of capital, employee wages and benefit, payment to government, and community investments.

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Long term vision

July 19, 2016 - Sustainable development is generally understood to be a combination of environmental, social, and economic performance. Managing 'sustainability', whether the starting point is economic, social, or environmental, can help many organizations think beyond what they themselves consider as a highly constrained approach based on short-term aims, growth, sales, and profits.

However, economic performance is typically the most challenging component to report. There is no universal consensus among companies that businesses should be economically sustainable, though most concur that sustainability is desired to prevent the negative impacts of a company's closure.

Innovative concepts such as intellectual capital, as well as techniques such as brand valuation, are beginning to be used to calculate sustainable economic performance. A more strategic approach enables steady, organic growth, a planned accumulation and distribution of increasingly intangible assets, and prudent management of risks and opportunities. For this reason, IGT has decided to calculate the generation and distribution of its economic value.

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Creation and distribution of economic added value

July 29, 2016 - “Information on the creation and distribution of economic value provides a basic indication of how the organization has created wealth for stakeholders. Several components of the economic value generated and distributed (EVG&D) also provide an economic profile of the organization, which may be useful for normalizing other performance figures. If presented in country-level detail, EVG&D can provide a useful picture of the direct monetary value added to local economies.” (* GRI/G4 - EC1)

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Social Responsibility

A CSR strategy to enrich and strengthen local communities.

July 06, 2016 - As a global company, IGT understands the importance of being a good corporate citizen and having a positive and meaningful impact on our local communities. IGT's Corporate Social Responsibility (CSR) strategy is executed through community involvement and employee engagement initiatives, supporting programs that enrich and strengthen those communities. The Company embraces a breadth of needs, and is focused on Education, Social Areas and Culture.

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Vincere da Grandi, Winning Big

July 19, 2016 - IGT Italy (Lottomatica) teamed up with the Italian National Olympic Committee (CONI) and Sistema, the international network of youth orchestras and choirs, to give disadvantaged families the opportunity to enjoy sports and music activities through the “Vincere da Grandi” program, sponsored by Il Gioco del Lotto. Overall, the program involved more than 3,000 low-income families through cooperation with social welfare local networks, municipalities, school establishments, and social services.

I want to thank CONI for the initiative Vincere da Grandi, supporting so many kids who only ask for a chance to express their talent“, said Sergio Mattarella, President of Italy. ”We must always pay attention to children: they are the spark of the enthusiasm in the country.

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Incentive and career plans

July 29, 2016 - The merger of GTECH and legacy IGT in 2015 presented a unique opportunity to shape a performance appraisal system that serves all IGT employees worldwide and accommodates local objectives and global hierarchies. A global project assessed IGT's new culture, performance management philosophy, competencies, and operating principles, driving the existing integrated talent programs. More than 98 per cent of employees received a performance rating.

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After School Advantage

IGT's After School Advantage (ASA) program is a global community investment program that offers qualifying non-profit community agencies and public schools with digital learning centers to provide underprivileged children ages five to 18 with a meaningful learning experience in a safe environment during the critical after-school hours. Each ASA center is unique in its design and specific to an organization's needs. This initiative is meant to bridge the digital divide among at-risk children by using technological tools that are most appropriate to their individual learning needs and environment.

For each After School Advantage Program, IGT donates, on average, $15,000 in new computers, printers, software, furniture, and volunteer hours to qualifying public schools and non-profit agencies in jurisdictions where IGT has offices worldwide.

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Environmental Responsibility

Environmental awareness as part of the Corporate Social Responsibility program.

July 06, 2016 - IGT is committed to conducting its business in an environmentally responsible manner. IGT has always believed that environmental awareness must be a central part of its Corporate Social Responsibility program, and it clearly expresses program goals and commitments to the Company's stakeholders. The Company uses effective and reliable monitoring systems, according to specific indicators, to assess its commitments to reaching these goals.

The Company's approach to environmental activities is guided by the following principles:

  • Determining and regularly assessing goals for improving environmental performance;
  • Following operating guidelines that protect the environment, employees' health, and the integrity of the communities influenced by the Company's business;
  • Complying with current regulations and applicable authorization requirements at all levels;
  • Applying principles for ongoing improvement of pollution prevention;
  • Reducing the environmental impact of production processes in an economically effective way;
  • Sharing information about the environmental impact of its business performance in a transparent manner;
  • Guaranteeing that the staff has the skills and resources needed to achieve environmental goals.

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Guaranteeing future generations

July 19, 2016 - According to Our Common Future: Report of the World Commission on Environment and Development (1987), environmental sustainability could be defined as meeting the resource and services needs of current and future generations without compromising the health of the ecosystems that provide them. Balance, resilience, and interconnectedness allow human society to satisfy its needs while neither exceeding the capacity of its supporting ecosystems to regenerate themselves, nor by diminishing biological diversity. For that reason, IGT has decided to report on its environmental impact.

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IGT is committed to reducing energy consumption (over 1 GWh of energy saved in data centers)

July 29, 2016 - Reducing energy consumption is a priority for the Company. IGT's direct energy consumption is related mainly to heating fuel consumption (primarily natural gas) and to its corporate vehicle fleet. The indirect consumption of energy is related to electricity used for offices, data centers, manufacturing, and printing.

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Carbon Disclosure Project

The Carbon Disclosure Project, or CDP, is a non-profit organization that aims to transform business activities of the largest international companies by influencing their strategic decisions and policy-making processes to create a more sustainable world. CDP pursues this goal by incentivizing companies to publicly disclose the environmental impact of their business activities, with a particular focus on their Greenhouse Gas (GHG) emissions and on the emissions reduction projects they are implementing.

IGT is committed to supporting the CDP initiative and tackling climate change. The Company has decided to participate in the 2016 questionnaire. Publicly disclosed data will be published on CDP website in the month of October.

Last year, legacy GTECH scored 95 (out of 100) in the disclosure category of the CDP questionnaire, which led to the Company being named “Most Improved” in Italy during a ceremony held at the Italian Stock Exchange in Milan on Nov. 12, 2015.

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