IGT Lottery Blog

Mobile Lottery Apps See Massive Growth

A hand holding a mobile phone displaying lottery information
Posted 04/09/2021 by Ailsa McKnight

More than ever, consumers are relying on their personal digital devices to complete everyday transactions—and lottery is no exception. Additionally, heightened concerns around cleanliness and health are driving players to transact via their own devices at an accelerated pace. How can lotteries ensure they meet this increasing demand? Read on to learn more.

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Bigger Sales at Big Box Stores

An employee wearing a black shirt standing in front of an instant ticket vending machine
Posted 03/29/2021 by IGT

By installing vending machines to sell lottery products in U.S. stores of the world’s largest retailer, 15 state lotteries have now expanded their footprint and added incremental sales along with a new option for shoppers.

What factors have supported continual sales growth since the machines’ introduction?

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Top Five Trends in Lottery: 2021 – An IGT Special Report

Woman on couch with mobile phone
Posted 03/03/2021 by IGT

The long exit from the coronavirus pandemic and the obstacles that continue to emerge in the industry present not only challenges but a vital opportunity. In this increasingly digital-focused world, lotteries will need to appeal to shifting consumer mindsets to remain relevant to players.

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Series: The Great Consumer Shift – Offering Connected Play

A retail screen scanning a phone
Posted 02/02/2021 by Sharon Duncalf

Finishing our series on the lasting impact of COVID-19 on consumers, retail, and the lottery industry, we discuss ways that lotteries can create Connected Play experiences along various lottery touchpoints.

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Series: The Great Consumer Shift – A New Retail Environment

A man and woman at a lottery ticket vending machine
Posted 01/25/2021 by Sharon Duncalf

Next in our series on the lasting impact of COVID-19 on consumers, retail, and the lottery industry, we explore how lotteries can adapt to address weakening consumer brand loyalty and an amplified dependence on digital technology for everyday interactions.

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Series: The Great Consumer Shift – The Rise of Presence-Free Living

Sharon Duncalf Headshot
Posted 12/17/2020 by Sharon Duncalf

How has COVID-19 influenced consumers interactions with retail and lottery? How can we as an industry adapt and meet the new challenge of staying present and relevant to customers whose routines and buying habits may have permanently changed? Join us for a series on “The Great Consumer Shift.”

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Staying Connected and Driving Growth During a Pandemic

Jay PGRI Video Still
Posted 11/25/2020 by Cleo Andersen-Tarnell

While the coronavirus pandemic has caused seemingly endless uncertainty, some things haven’t changed, including our commitment to our customers and their goals. Now more than ever, helping lotteries maintain and grow their business to support maximum transfers to their beneficiaries is top of mind at IGT.

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Why the Right Moment for Digitization is Now

Enrico Srini Kaari
Posted 10/20/2020 by Cleo Andersen-Tarnell

In spite of continuing lockdowns, one aspect of the lottery industry is opening up. Operators are looking to use digital solutions to increase player engagement and provide a more hygienic, contact-free experience at retail even where digital wagering is not yet permitted. Two recent interviews with IGT executives discuss the possibilities open to lotteries today at retail and beyond thanks to digital solutions.

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How Missouri Went Cashless

MO GameTouch Machines
Posted 09/24/2020 by Cleo Andersen-Tarnell

The player convenience and support for health and safety protocols afforded by self-service have never been more relevant than they are today. IGT has been a partner to the Missouri Lottery since 1991. In 2019, as part of the current Facilities Management contract with the Lottery, IGT pledged to equip the Lottery’s GameTouch™ self-service Lottery Vending Machines (LVM) with cashless capabilities. Since go-live in July of 2020, cashless transactions have comprised over 5% of total LVM sales. The rollout of the cashless capability was also incredibly timely, executed throughout July and August 2020, a time of continued social distancing and heightened sensitivity for cleanliness and safety brought on by COVID-19. Read more about how IGT delivered a safe, secure way for the Lottery’s customers to continue to purchase and enjoy their Scratchers and online games.

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Women WINning Throughout the Lottery Industry

IGT Female Leadership
Posted 09/10/2020 by Cleo Andersen-Tarnell

Recently, the North American Association of State and Provincial Lotteries (NASPL) announced its 2020 Executive Committee, and, for the first time in the Association’s history, all the committee members are women. This historic announcement came on August 18th, the 100th anniversary of the passage of the 19th Amendment, which granted women the right to vote, underlining the lottery industry’s commitment to support women in leadership roles.

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Lotteries Apply Digital Advantage to Succeed in a Pandemic

IGT PlayDigital Lottery apps
Posted 08/28/2020 by Cleo Andersen-Tarnell

COVID-19 has caused significant issues in many sectors, but the Lottery industry has proved to be resilient. Many with interactive offerings have seen tremendous category growth even during the pandemic’s height. As recounted in the July/August 2020 issue of Public Gaming International, “the long-term strategic planning of both lotteries and their well-timed choice to focus more on the digital channel at the beginning of 2020 resulted in positive momentum and a strong first half of 2020.” How have U.S. lotteries applied the digital advantage?

  

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How the Georgia Lottery’s New Marketing Campaign Delivered in a Pandemic

Posted 07/30/2020 by Cleo Andersen-Tarnell

Consumer behavior changed rapidly when the COVID-19 pandemic hit. Many retailers closed their doors, individuals hunkered down inside their homes, and lotteries were faced with the challenge of how to encourage players to safely continue to purchase and play. During this time, the Georgia Lottery Corporation was poised to succeed. How did one of America’s largest lotteries experience 250% year-over-year (YOY) sales growth in iLottery during the turbulence caused by COVID-19? They had the right plan at the right time. Karri Paavilainen, IGT Senior Director PlayLottery, and Andrea Williams, IGT Senior Marketing Manager PlayLottery, work closely with the Lottery, supporting the planning and execution of strategies and analytics for its digital channel. They unpacked the Lottery’s strategy for success at the recent SBC Digital Summit North America.

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Using AI to Deliver a Better Player Experience

Posted 06/26/2020 by Cleo Andersen-Tarnell

Now more than ever, lotteries can put data to powerful use in reinvigorating and growing the player base.

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Tools for Women's Professional Advancement at the WILL Educational Seminar

Posted 03/31/2020 by Kim Lee

IGT continued its enthusiastic support of the Women’s Initiative in Lottery Leadership (WILL) by sponsoring the annual WILL Educational Seminar, held this year at PGRI SMART-Tech in Miami, Florida, on March 5th. WILL was formed four years ago to help women in the Lottery industry grow into and flourish within management positions. Jay Gendron, IGT COO Lottery, was among the speakers at this year’s event. He cited the importance of the WILL initiative to the industry and highlighted women’s advancement as a priority for IGT.

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Hot Retail Topics at La Fleur’s Lottery eConference

Posted 02/27/2020 by Cleo Andersen-Tarnell

IGT co-sponsored the second annual La Fleur’s Retail Lottery eConference on Friday, February 14th. This digital educational event treated participants across the lottery industry to updates and panel discussions on major retail-growth topics such as InLane solutions, route sales management, retailer-lottery relationships, and more. IGT’s Gina Easley, Senior Manager National Retail Accounts, presented on the expansion of the Route Sales Management model and participated in a panel discussion on the subject.

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