Welcome Guest |

Modern, Scalable, Relevant Services for the Gaming Industry

Support Services

Fast care from IGT systems experts

Your system carries a heavy load. A healthy system keeps you and your players happy. Our Support Services help ensure minimal downtime, and are your first line of defense when an issue arises. Our Technical Support team and Customer Success Managers goals are happy to help.

Technical Support

Routine maintenance is critical to the health and availability of any complex technology solution.  Protect your IGT Systems investment with our Technical Services, which cover

  • Customer Service Portal
    • Self-service online ticket system
    • Knowledge base
  • 24/7 phone and email support
  • Defect correction

Get Help

Customer Success Managers

Our mission is your success.

Customer Success Managers take a holistic view of your floor, including games, cabinets and systems, to ensure all items are working together harmoniously. They're also your single point of contact for any type of question.

  • Proactively communicates information about IGT products and services
  • Manages high priority escalations and requests
  • Provides insight into training opportunities

Contact Us

You Might Also Like

Cabinets

Cutting-edge upgrades that add value.

Services

Systems

Systems that raise your ROI.

Global Sustainability

IGT is committed to operating its business with the goal of creating value for all our stakeholders. Our sustainability strategy focuses on social, environmental, and economic responsibility.

© 2022 IGT. All rights reserved.