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Fostering Sustainable Operations

IGT partners with many entities to lay the foundation for sustainable operations. From suppliers to customers, sustainability efforts are supported with strong business practices and processes that are continuously fine-tuned to ensure long-term success.

Growing with our Supply Chain

In adopting progressively stricter sustainability practices, IGT expects its suppliers to join the effort at the global level by adhering to mandatory corporate policies and practices. IGT promotes responsible behavior along the supply chain through adherence to a specific code of conduct for suppliers. IGT ensures that its suppliers meet high economic, ethical and environmental standards as outlined in the Company’s Supplier Code of Conduct.

Supplier Code of Conduct Repository

Modern Slavery Act

The U.K. Modern Slavery Act requires large organizations and companies to disclose the steps taken to ensure that slavery is not taking place in any of its supply chains nor in any part of its own business. IGT has disclosed the Company’s steps and goals on this important issue.

IGT MSA Archive

Interacting with Our Customers

As a global leader, IGT has gained the trust of customers thanks to its integrity and compliance with laws and regulations in all jurisdictions where the Company operates.

Listening to Our Customers

IGT consistently seeks feedback from customers to improve products and services. Customer satisfaction surveys are part of IGT’s ongoing efforts to provide best-in-class service to lottery and gaming customers by understanding how well the Company is meeting their needs.

Responding to Our Customers’ Needs

Listening to and meeting customers’ needs across the world is a challenge, as customers differ in terms of size, services required, and status, from state lotteries and regional gaming halls to local gaming retailers and single players. Needs also vary in terms of jurisdiction-specific regulations and agreements at both the national and local levels. While embracing such complexity, IGT increasingly fine-tuned aspects of serving its customers, pursuing excellence in its processes as well as through its people.

Caring for the Environment

Besides meeting and often exceeding applicable legal and certification requirements, IGT strives to continually improve its environmental management systems and reduce its environmental impact and carbon footprint. IGT has significantly increased its efforts to fight climate change. IGT carries out programs to reduce emissions and energy consumption and increase energy efficiency, according to a responsible and careful management of manufacturing processes, distribution activities, and material use. The Company also minimizes the impact of waste production and ensures the efficient use of water.